Buying Art From The Gallery PNG

Payment | Shipping | Authenticity - Condition | Insurance

Payment

Charge Cards:

• MasterCard
• Visa
• American Express/Optima
• (Credit cards must be in the name of the buyer)

Direct Deposit & Transfers:

We also accept the following:

• Wire Transfers (US funds only, phone, fax, or email for instructions)
• Foreign Bank drafts (in US funds)

Shipping:

We ship by the safest means possible. We use reputable, worldwide air carriers - TNT and DHL. The art is packed appropriately for transport. Items containing glass as well as pottery and sculptures must usually be crated at some additional expense. Prints and other works of Art that are not framed are shipped in a cylinder that is sealed. Timber Carvings, Tapa Cloth, Basketware and other items made from natural materials are all sprayed for health and quarantine purposes and a “Certificate of Compliance” is supplied with the export documentation.

Shipping Charges:
We do not make money on shipping and make every attempt to find the least expensive, safest way to you. We include the cost of professional packaging in the purchase price of the item. The air freight or shipping charge is determined by the area or zone of the delivery destination. The online “shopping cart” facility will prompt you for the destination and address details which will calculate the shipping for you. Please note the price of shipping may have little relevance to the value of the art. A small expensive painting may be much cheaper to ship than a large poster framed in glass. To give the buyer a clue to charges, we have included some examples below (quoted in US$ Dollars). Please note this is an indication only as charges may vary.

• Susan Turner Photograph (356 × 279mm) - incl. matt/backing board: $45 to Australia, $53 to Germany.
• Daniel Waswas Print (420mm x 550mm) - rolled/cylinder: $45 to Australia, $50 to the UK, $47 to Singapore.
• Painting on canvas (820 × 690mm) - rolled/cylinder: $72 to the US, $75 to Spain.
• Gickmai Kundun Metal Sculpture (1450mm × 750mm/13kg): $425 to the US (incl. packaging).
• Highlands Warrior Shield (1280mm × 330mm/9kg): $264 to France (incl. packaging).

Authenticity - Condition:

We guarantee each work sold to be as described. For original prints, the printing information will be included. This includes how many known impressions, when printed, signed, paper size, etc. (this is referred to as "tirage").

We will provide a letter of authenticity at your request.

Condition:
Unless stated, each work is in excellent condition.

Signed:
Works signed by the artist are stated as such. If stamped signed or signed by the estate this will be disclosed.

Framing:
We use quality materials in our framing. They are “acid free” etc, however, no frame can protect against direct sunlight. Some conditions such as high humidity and mold can cause damage despite the quality of framing. Therefore we can not warrant against future damage.

Insurance:

We acknowledge that some buyers prefer to arrange their own shipping insurance, however this service is available upon request. Please contact us for further details. Naturally there is an additional cost associated with this service.

Damage:
If the outside container shows damage:

1. Do not panic, the art is most likely fine inside.
2. Try to open it in the driver’s presence, if not at least note the damage when signing for it.
3. If possible, photograph the outside of the container.
4. If the art is undamaged, worry no more and hang it on the wall.
5. If the art is damaged, call us immediately.
6. Keep all packing materials.
7. Do not handle the art unnecessarily, as this could exaggerate the damage.
8. We will contact you on how to proceed.